F.A.Q and Store Policy

Daily 9AM-10PM EST

Shipping twice weekly

Orders are processed within 2 days of completing your purchase. The shipment time, after the order is processed, is between 2-3 days with USPS priority mail. Most orders are received less than 5 days after placing the order. Orders placed on weekends and holidays, should expect 2 days additional for processing time. DURING FREE SHIPPING SPECIALS we normally process orders twice a week to keep up with demand, so expect longer wait times (generally a week). If your order is taking longer than expected, verify your order number and address are correct and reach out to us as soon as possible. info@themelaninblessed.com 

 Verify the proper address was placed on the original order, including apartment number. Email your order number to our general information email address, and give a brief description for us to look into it.

Shipping Confirmation is sent to the email address you have registered in the website upon placing your order. The email contains tracking link where you could check the status of your order.

If the item you received is damaged/ defective, we are happy to send you a replacement. Please notify us immediately at info@themelaninblessed.com.
We will contact you right away.

We will need you to send us a photo of the item you received. 

We have a 14-day return policy for all of our products, provided they are in new condition. If you need to set up a return, email us at  info@themelaninblessed.com so we can get started on the return or exchange process.